Our Warranty Policy

We deal with products only in premium quality. We provide 6 month replacement warranty for LIVE Stick Model LS20-01 however we assure you will not face any problem even up to 2 years of regular use. Following is our warranty policy.

1. Warranty is applicable to Bluetooth remote only. If Bluetooth remote stops working suddenly, we will replace new one.

2. Any accidental damage warranty damaged or usage in water can not be claimed for warranty.

3. Shipping charges of both sides will have to bear by customer.

4. Replacement time may take up to 15 working days.

5. If Bluetooth remote stops working within warranty, first you will claim your warranty.

6. You have to provide all the proofs of product disorder by showing pictures and/or videos Pictures by coordinating with our team via e-mail.

7. We may conduct a lab test to verify weather the orderliness is due to wrong usage or accidental damage or not.

If you still have any questions, you can contact us at order@thelivestick.com or Call/Whatsapp at 0303 777 8425

 

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Email: Contact@thelivestick.com
Call/WhatsApp: 0303 777 8425

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